Minor Illness
Get the Right Treatment
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor’s appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete’s foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Self-care
Keeping a well-stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Your Local Pharmacist
Pharmacists offer professional free health advice at any time – you don’t need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on healthy eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from a chemist without a prescription.
NHS Walk-In Centres
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
- Infection and rashes,
- Fractures and lacerations,
- Emergency contraception and advice,
- Stomach upsets,
- Cuts and bruises, or
- Burns and strains.
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Accident & Emergency (A&E)
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
- Loss of consciousness,
- Pain that is not relieved by simple analgesia,
- Acute confused state,
- Persistent, severe chest pain, or
- Breathing difficulties.
If you’re injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and are usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Diarrhoea
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication.
NHS
Symptoms, causes, treatment and information.
Macmillan Cancer Support
Diarrhoea as a result of cancer treatments.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
First Aid
Links
British Red Cross – First Aid Tips
Simple, straightforward and easy to understand first aid tips.
St Johns Ambulance
St John Ambulance believes that everyone should learn at least the basic first aid techniques.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
Coughs & Colds
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually, it’s a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
Treatment of a cold
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don’t work on cold viruses.
Self-Help
There are a number of self-help measures that may help to ease the symptoms of a cold.
- Drinking enough fluids to prevent dehydration.
- Steam inhalations with menthol, salt water nasal sprays or drops may be helpful.
- Vapour rubs may help relieve symptoms for children.
- Hot drinks (particularly with lemon), hot soups and spicy foods can help to ease irritation and pain in your throat.
- Sucking sweets or lozenges which contain menthol or eucalyptus may sooth your throat.
- Gargling with salt water may help a sore throat.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
NHS – is it the common cold or the flu?
Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out.
Think Pharmacy First
Advice And Treatment
Pharmacists can give you advice on a range of conditions and suggest medicines that can help.
They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:
- earache (aged 1 to 17 years)
- impetigo (aged 1 year and over)- a contagious skin infection
- infected insect bites (aged 1 year and over)
- shingles (aged 18 years and over)- infection that causes a painful rash
- sinusitis (aged 12 years and over)- infection of the sinuses (behind the forehead, cheeks and nose)
- sore throat (aged 5 years and over)
- urinary tract infections or UTIs (women aged 16 to 64 years)
Click here to fill in an assessment and self refer online if you have one of these conditions or you can walk into your local pharmacy.
The pharmacist will offer you advice, treatment or refer you to a GP or another healthcare professional if needed.
Pharmacies will update your GP health record.
If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.
Please note on weekends online self-referral may take longer as the practice is closed and will not look at your assessment till we are open, for quicker response please walk into your local pharmacy.
Find a Pharmacy: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
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Our Ethos
Please be aware that when you register with The Open Door Surgery or Bec Family Practice our Clinical team strongly believe in the national vaccination and health care program. We expect all patients to take part in regular health checks and show 100% commitment to attend all appoints. As a patient this serves a tremendous benefit and will allow you to live life to the full, with good health.
If you do not participate in the national program and show a lack of commitment by not attending regular health checks, screenings and vaccinations etc. it makes it very difficult for us to look after you to the standard we expect as a practice.
To help us, to help you, please fully engage in your own healthcare so that we can maximise the service and care we provide to you.
Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.